The Key Area Score Breakdown Details is where you will find more information about how components are contributing to your score for a single Score Breakdown Item.

You can get to the Key Area Score Breakdown Details by first clicking the Key Area Dashboard icon in the main nav. Be sure to select which Key Area you want to view the Score Breakdown Details for from the left nav. Then find the Breakdown Card for the connection you want to view and click on one of the Score Breakdown Items in the Score Breakdown Section.

Figure 1: The Key Area Score Breakdown Details view

Key Area Score Breakdown Details

Header

Figure 2: The Key Area Score Breakdown Details Header

Key Area Score Breakdown Details Header

At the very top of the Key Area Breakdown Details page is a header row. The first item in the header row is a link you can click to go back to the Key Area Dashboard. The next item to the right is the current connection that we are displaying Score Breakdown Details for. In Figure 2, we are viewing a Jira connection with the name “Pattyrn Web“. The final item in the row is a date range picker. To change the date range click the calendar icon which will bring up a calendar to select the date range.

Performance Section

Figure 3: The Key Area Score Breakdown Details Performance Section

Key Area Score Breakdown Details Performance Section

The first section of the Key Area Breakdown Details page is the performance section. The first card in the performance section will show the same performance statistics as the Score Breakdown Item that you clicked to get to this page. Just like with the Score Breakdown Item, this performance indicator will show a green check mark icon if you have the maximum allotted performance points. Otherwise the icon will show a grey circle. The progress bar will show a quick glance representation of the current ratio of performance points you have. The progress bar will also turn green if you have the maximum allotted performance points for this Score Breakdown Item. The current amount of performance points and the total performance points available are displayed just below the progress bar.

The last card to the right in the performance section will give some information about how the Score Breakdown Item contributes to you overall Key Area performance.

Components Section

Figure 4: The Key Area Score Breakdown Details Components Section

Key Area Score Breakdown Details Components Section

The last section of the Key Area Score Breakdown Details page is the components section. The components section is where you are going to get the details about what and how a sub-component is contributing to your performance points for a particular Score Breakdown Item.

Figure 5: The Component Section’s Sub-components Nav

Sub-component Nav

Just below the components section title and description is the sub-component nav. The sub-components nav displays the sub-components that contribute to your Score Breakdown Item’s performance points. The nav will display the name of the sub-component along with an emoji indicating at a quick glance which sub-components are contributing positively, neutrally, or have an opportunity for growth. In Figure 5, the Overdue sub-component is contributing positively indicated by the 👍 emoji, the Closed sub-component is contributing neutrally, and the Todo sub-component has an opportunity for growth indicated by the 🙈 emoji. By default the first sub-component available will be selected each time you visit a new Score Breakdown Item’s details. In Figure 5 the Overdue sub-component is the currently selected sub-component. To change the selected sub-component simply click on the sub-component you want to view and the sub-component details card will update.

Figure 6: The Component Section’s Sub-component Details Card

Sub-component Details Card

The sub-component details card makes up the bottom of the Key Area Score Breakdown Component Section. The sub-component details card will display the details of the sub-component you currently have selected in the sub-components nav. In Figure 6, we are showing the details for the “Overdue Tasks“ sub-component displayed at the top of the card. Right under the name of the sub-component there will be a short description about the sub-component. This description may contain a desired metric for you to achieve to improve your performance points for the Score Breakdown Item.

Figure 7: The Sub-component Detail Card’s Item List

Sub-component Item List

In the center of the sub-component details card is a list of items that can help highlight your current standing for the sub-component. In each row, the name of the sub-component item is shown to the left. Right underneath the sub-component name is a short description about the sub-component item. To the right of the row is the current metric for the sub-component item. Just like with the sub-component nav, the sub-component item will have an emoji indicating if the item is contributing positively, neutrally, or if it has an opportunity for growth. If the item is positively contributing a 👍 emoji will be displayed to the left of the item’s metric. If the item is neutrally affecting the score there will be no emoji next to the metric. If there’s an opportunity for growth, a 🙈 emoji will be shown. For example, in Figure 7 the Overdue Tasks item is 0 meaning this item is positively contributing to the Score Breakdown Item’s performance points which is indicated by the 👍 emoji.

Under the sub-component item list a small statistic or insight may appear for the sub-component. These may be useful to improve your metric for the sub-component or may just give you an “Oh, that’s interesting“ moment 🙂

At the very bottom of the sub-component details card a small footer will be shown if the sub-component is positively or negatively affecting your performance points. This will match the emoji displayed in the sub-component nav. The color of the footer will be green if the sub-component is positively affecting your score. Or red if the sub-component has room for growth.

Why is this information important?

At Pattyrn our goal is to provide as many data points to performance unknowns as possible. While doing that, we don’t want to just give a high-level score without giving you the ability to understand that score and what goes into it. This is where the Key Area Score Breakdown Details comes in. This feature will help you to understand the impact that smaller data points have on your overall score.

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